Which airways are probably the most erratic or cancel probably the most flights? Which advantages pay out the quickest? How do passengers charge the service? That is analyzed by the person portal for air passenger rights for the 20 largest European airways and prepares the Flight Index for 2024, experiences “Bild”.
Within the final 2 locations are the 2 largest corporations in Europe – the index for 2024 for British Airways is 2.09 and for Lufthansa 2.10. The best ranking is 5. Each airways carry out poorly in most classes as nicely. Third place from again to entrance goes to Aer Lingus of Eire.
Transavia France (3.49) and Austrian Airways (3.25) of the Netherlands are the winners within the rating.
Transavia France may be very completely happy for its reliability and fast compensation funds. Austrian Airways has the very best rating for buyer satisfaction and is in first place on this class.
To calculate the index, tens of millions of flight knowledge have been analyzed and evaluated in three classes.
Reliability: What number of flights are canceled or cancelled? Air Dolomiti has the worst outcomes together with Lufthansa, British Airways and KLM. Essentially the most dependable are Transavia France, Iberia and Turkish Airways.
Compensation cost: How shortly is compensation paid for flight delays or cancellations? On this class, Turkish Airways receives only one level. After that, Lufthansa and British Airways are once more with 2 factors every. The very best are Transavia France, Austrian Airways, Air France and the German airline Uncover Airways.
Buyer Score: How happy clients are with service, ticket processing. There are 7 questions within the part – concerning the accessibility of the employees, concerning the data coverage and about help to passengers throughout flight issues. Not one of the 20 airways reached 3 factors. Austrian Airways is first with 2.74 factors, adopted by Condor with 2.63 factors.
View the leaderboard
The columns within the desk are: airline, general ranking, reliability, funds, settlement
| ONLINE | APPLY FOR | ADMINISTRATION | POINTS | GOSPEL |
|---|---|---|---|---|
| 1. British Airways | 2.09 | 2 | 2 | 2,28 |
| 2. Lufthansa | 2,10 | 2 | 2 | 2,29 |
| 3. Aer Lingus | 2,30 | 3 | 2 | 1.89 |
| 4. KLM | 2,38 | 2 | 3 | 2,15 |
| 5. On the Dolomites | 2.52 | 2 | 3 | 2.56 |
| 6. Turkish Airways | 2.52 | 2 | 3 | 2.56 |
| 7. Wizz Air | 2.60 | 4 | 2 | 1.79 |
| 8. Vueling | 2.61 | 4 | 2 | 1.82 |
| 9. Switzerland | 2.63 | 3,5 | 2 | 2.40 |
| 10. Ryanair | 2.65 | 4 | 2 | 1.96 |
| 11. TAP Portugal | 2.76 | 3 | 3 | 2,27 |
| 12. easyJet | 2.76 | 4 | 2 | 2,27 |
| 13. Leatheroe | 2.95 | 3,5 | 3 | 2.35 |
| 14. Eurowings | 2.98 | 3,5 | 3 | 2.45 |
| 15. Discover out | 3,00 | 2,5 | 4 | 2.42 |
| 16. Air France | 3,14 | 3 | 4 | 2.42 |
| 17. Iberia | 3,20 | 4,5 | 3 | 2,11 |
| 18. Condor | 3,21 | 4 | 3 | 2.63 |
| 19. Austria | 3,25 | 3 | 4 | 2.74 |
| 20. Transavia France | 3,49 | 4,5 | 4 | 1.98 |
The ranking is disputed by the aviation business, says “Bild”. The principle criticism is that it’s not clear what time interval the info covers, and it’s not clear how consultant it’s. Moreover, the ranking doesn’t distinguish between airways and their actions. There’s a distinction between Air Dolomiti, Easyjet, Ryanair and KLM and British Airways.
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2024-07-11 22:13:36
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