Jakarta –
Livin’ by Mandiri had problems. Mandiri Bank also opened his voice to explain the current conditions.
Bank Mandiri explained that due to the very high increase in transactions on Friday (25/2), there was a surge in queues which caused some customers to have difficulty accessing Livin’ by Mandiri services.
Bank Mandiri Corporate Secretary Rudi Asaturridha apologized for the problems customers experienced when accessing Livin’ by Mandiri.
“Due to the very high transaction spike and the impact on the increase in queues at the Livin’ by Mandiri service, we are currently solving this problem. We apologize to customers and business partners for the inconvenience caused,” he said in a written statement Friday (25 /2).
To that end, Bank Mandiri has imposed an opening and closing of access capacity to speed up the queue.
In addition, Bank Mandiri also urges, in conducting transactions, customers can still take advantage of Bank Mandiri’s e-channel services, namely:
– Bank Mandiri ATM
– SMS Banking
– Livin’ by Mandiri (blue logo)
– e-Money
– Independent Debit
– Independent Credit Card
– Kopra by Mandiri (for wholesale customers)
For more detailed information, customers can contact Mandiri Call 14000, the official website www.bankmandiri.co.id by selecting the “Contact Us” menu or e-mail [email protected] and Bank Mandiri Official Whatsapp 0811-84-14000 and Bank Mandiri’s official social media account has a blue tick. Bank Mandiri also urges customers to be careful of fake accounts in the name of Bank Mandiri.
(kil/hns)
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