Several users have reported a problem with the screen… which Apple believes would not come from the screen itself.
Horizontal lines on the iPhone 14 screen
▼ The sequel after the announcement ▼
The iPhone 14s, and more precisely the more expensive model, the iPhone 14 Pro Max, would have a problem. Not all, but enough to keep the web going. Especially given the price, users have every right to hope that this kind of problem doesn’t exist. The iPhone 14 Pro Max costs more than 1,500 euros, with some models even exceeding 2,000 euros.
Inevitably, when horizontal lines appear on the screen, discontent mounts. On the hole Redditunderlines the site 9to5macthere are many testimonials. Everyone explains that when you turn on the phone, white or green lines appear. Sometimes just for a few seconds, sometimes longer.
For Apple, the problem would be the software
Offended users have contacted Apple’s customer service, which seems certain of one thing: it’s not a hardware problem. In short, it would be useless to change the screen and play the device warranty. For the Cupetino company, the concern is related to the iPhone software. Which, however, seems to remain a mystery: the bug appears on the beta version of iOS 16.2, but also on previous versions of iOS 16.
▼ The sequel after the announcement ▼
Apple is therefore aware of it, but for the moment no solution is proposed. And none reliable would be found by the users. But since it hits its most expensive model, no doubt Apple is mobilizing resources to identify and fix the problem. A device update will likely roll out in early 2023.
Unless, ultimately, the problem is hardware. If so, Apple may have to pay very expensive repairs for all affected smartphones…
