Deleted photos cannot be restored for users of the free version of the app.
Several Lightroom users have had a bad experience with version 5.4 of the app for iPhone and iPad. The victim of a bug, the photo editing software deleted unsynchronized photos and “presets” in the cloud.
Being aware of the issue, Adobe confirmed a bug in the update and quickly released a new version of the app, 5.4.1. People who have version 5.4 installed are urged to install this emergency fix, because if it does not delete data, unfortunately it does not restore deleted photos that were not backed up to the cloud. You might as well limit the damage and install the new version of Lightroom.
“It is possible that some customers, who installed the update to Lightroom 5.4.0 on their iPhone or iPad, have lost photos and / or ‘presets’. This applies to Lightroom mobile customers without an Adobe cloud subscription, but also to Lightroom cloud customers with photos and ‘presets’ that were not yet synced to the cloud.“, Specifies Adobe in a press release.
It is difficult to know how many users have been affected by this bug, but there are many testimonials on the web. Some have lost all of their photos. Adobe did not explain the cause of the problem, but it only affected the iOS and iPadOS versions of the app. Android, Windows, or macOS users are not affected by the photo deletion issue.
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