In Lauzerte, the company BH Matériaux has been deprived of the Web and phone given that 29 July. The line is not predicted to be repaired by Orange until finally 7 October. In the meantime, the backup alternatives offered by the operator are not efficient. The supervisor strategies to set his 10 employees into specialized unemployment
Completely minimize off from the Online and phone networks considering the fact that July 29, the corporation BH Matériaux from Lauzerte is sounding the alarm. His supervisor, Lionel Laffont, admitted to us that he was helpless in the deal with of his operator Orange, who told him that an intervention on the line would only be possible immediately after 7 Oct. This company of 10 employees specializing in the trade of travertine and creating resources notes that it has been taken hostage by the roadside support companies, which in any situation contractually ensure the return to support of a professional line within 48 hrs.
The personnel are demoralized
The cellular phone no for a longer time rings and the 5 personal computers are turned off. The staff is demoralized and can no for a longer time operate in great situations, so much so that the manager options to set his 10 workers into technological unemployment.
Unexpected emergency solutions have been viewed as, however, but with out success: Orange Airboxes do not have a enough GSM community to operate and even a Nordnet © dish mounted in an unexpected emergency can’t, technically, run the servers. A cellular line has been quickly founded to forward calls and provide minimum telephone reception.
This situation shows the helplessness of a tiny SME in a rural environment in the experience of a telecommunications huge. So what do you do? A dialogue between the deaf ensued. Orange is not able to use the human means it needs to solve its network difficulties. A problem that is recurring, alas! extra and additional and that has an effects on the local financial state.
We hope that the circumstance will get well as shortly as achievable, Lauzerte requirements to continue to keep his business enterprise.
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