Language Assistance — Español | Children’s Hospital of Philadelphia

ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-800-879-2467.

The Children’s Hospital of Philadelphia complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Children’s Hospital of Philadelphia does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Children’s Hospital of Philadelphia:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Trained sign language interpreters.
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).
• Provides free language services to people whose native language is not English, such as:
  • Qualified interpreters.
  • Information written in other languages.

If you need to receive these services, please call 1-800-879-2467.

If you believe that The Children’s Hospital of Philadelphia has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: The Family Relations Office 3401 Civic Center Blvd, Philadelphia, PA 19104 , Phone: 267-426-6983 , Fax: 267-426-7412, Email: [email protected].

You may file your claim in person or by mail, fax or email. If you need help in doing so, The Family Relations Office is available to assist you.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services’ Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsfor by post to the following address or by telephone to the numbers listed below:

U.S. Department of Health and Human Services

200 Independence Avenue,

SW Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

You can obtain the claim forms on the website http://www.hhs.gov/ocr/office/file/index.html.