NEW YORK — New York City has passed a set of laws that regulate the online food delivery service industry (“delivery apps”) in the Big Apple and provide workplace legal protections for workers of delivery.
Some of these laws have already been implemented, and others will be implemented in the near future. If you’re a food delivery person in New York City for an application, read on to learn about your rights in the Big Apple.
As of January 1, 2023:
- Applications must pay their deliverers the minimum wage of the city where they are located.
In this way, food deliverers will have from a fairer payment to safer routes, regardless of their immigration status.
This will not be the first time that changes have been made and more rights have been granted to food deliverers since January 24, 2022. Among the rights are:
- The apps began to say how much delivery workers are paid from a tip, in what form and when;
- Food delivery people began to have better access to the restrooms of the restaurant where the order is collected.
Additionally, the city also revealed even more rights for workers a month and a half ago. On April 22:
- The worker began to have more control of his deliveries, deciding the distance limit;
- Apps started including routing details (address, time, distance, and tip) before accepting a delivery;
- The apps started paying their drivers at least once a week and can’t charge a fee for processing the payment;
- The apps started giving their drivers a free insulated food delivery bag after 6 deliveries.
For more information, you can contact the Department of Consumer and Worker Protection (DCWP), Click herevisit it:
- Visit nyc.gov/DeliveryApps
- Email: [email protected]
- Call 311 and ask to be connected to “Delivery Worker or Employer Assistance”
DCWP will keep your identity confidential.
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