All Kakao services including Kakao Talk, Kakao T (taxi), Kakao Map (map) and Kakao Pay (payment) are experiencing errors. This is because a fire has broken out in the data center, which is the “heart” of the data transmission and reception process.
According to Kakao on the 15th, services such as Kakao Talk, Kakao Bus, Kakao Subway, Kakao Page, Daum Cafe and Daum News occurred from 3:30 pm on the 15th. Kakao T of Kakao Mobility, a subsidiary of Kakao, is not at all at the moment. connected.
This is because a fire occurred at the SK C&C Internet Data Center (IDC) in Pangyo, Gyeonggi-do, which Kakao is using. A data center is a very large information processing and storage center. It is an IT infrastructure that companies in every field, such as platforms, games and online video services (OTT), do not have servers in their computer rooms, but rather borrow them.
The exact size of the fire is not yet known. This is because it is difficult to directly access the server equipment while the equipment is concentrated on a large scale.
A Kakao official said: “The detailed range of faults is under investigation and we are working hard to restore service within hours.”
Correspondent Hankyul Seon [email protected]