The Braunschweig Public Insurance Company is located in Theodor-Heuss-Straße. Image source: Braunschweig Public Insurance Company
The JDC subsidiary Jung, DMS & Cie. is expanding its partnership with public insurers. From September, customers of the Braunschweig Public Insurance Company will be able to manage their policies via the digital insurance folder “allesmeins”. The Lower Saxony company is thus following the example of Versicherungskammer Bayern, Provinzial and SV Sparkassenversicherung, which already use the JDC platform.
The Braunschweig Public Insurance Company (ÖVBS) will in future offer its customers the white label platform “allesmeins” from Jung, DMS & Cie. as “Public Insurance Manager”. As part of the new cooperation, the company’s approximately 350,000 customers can manage their insurance contracts and claims reports digitally in an app solution. This also applies to third-party contracts, i.e. also to policies that do not come from Braunschweig.
The deal includes the ÖVBS subsidiary “Öffentliche Services GmbH” using JDC’s own broker management program iCRM. By transferring third-party contracts to the “allesmeins” platform, ÖVBS agents will be given a better overview of the customers’ insurance portfolio in order to optimize the policies if necessary, i.e. to re-insure them. The Braunschweig public sector hopes that this will increase customer loyalty and improve end customer service.
Contracts from other insurers that are not covered by the ÖVBS agents remain in the folder – ÖVBS boss Marc Knackstedt nevertheless sees a benefit for his company and the platform users in the third-party contracts: “Communication with different insurers will be much easier and more digital for them,” explains Knackstedt in a statement from the two partner companies. The new offer will initially be launched in September at 25 of the total of around 130 public branches and will be expanded further in the future, the partners further announced.
2023 was a rough year for the insurer: With around 236 million euros in benefits for insurance claims, the company reported the highest year of claims in its approximately 270-year history in May: Compared to 190.4 million euros in the previous year, this corresponds to an increase in benefits of almost 25 percent. The bottom line is that Öffentliche closed the financial year with a positive result after taxes of 31.3 million euros. This corresponds to a decrease of 1.6 percent compared to the previous year, in which the company earned 31.8 million euros.
Author: VW editorial team
