Cancellation policy Consumers have a one-month right of cancellation. Right of withdrawal You have the right to withdraw from this contract within one month without giving a reason. The cancellation period is one month from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last partial shipment or the last item. To exercise your right of withdrawal, you must inform us (momox GmbH, Schreiberhauer Straße 30, 10317 Berlin, [email protected], phone: 0049 (0) 30 488 288 200, fax: 0049 (0) 30 610 800 7 666) by means of a a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. Consequences of revocation If you revoke this contract, we will have you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us or to medimops, Am alten Flughafen 100, 04356 Leipzig immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. Sample cancellation form (If you want to cancel the contract, please fill out this form and send it to our address below separately from the goods.) – To momox GmbH, Schreiberhauer Straße 30, 10317 Berlin, [email protected], Fax: 0049 (0) 30 610 800 7 666 – I / we hereby revoke
-from me / us concluded contract for the purchase of the following goods / the provision of the following service
– Ordered on /received at
– Name of the consumer (s) – Address of the consumer (s) – Signature of the consumer (s) (only if this is notified on paper) – Date
Cross out inapplicable. General information 1. Please avoid damaging and contaminating the goods. If possible, please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to provide adequate protection against damage in transit. 2. If possible, please do not send the goods back to us freight collect. 3. Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
