Function 1:
Call Centers
Function 2:
–
Experience required : From 1 to 3 years old
Level of studies:
Tray
Activity area : Call center
Region : Casablanca and region
Publication : from 03/10/2021 to 05/10/2021
Type of training: Other
Type of Contract : CDI
Pays : Morocco
Proposed positions : 30
Position with Management : Non
–
Business :
World leader in customer experience management, the Sitel group offers omnichannel experiences (voice, chat, social media, etc.) to end customers of 400 clients.
Its client portfolio represents all sectors and sizes of companies: from the large CAC 40 account to local startups. Our 90,000 employees of the Sitel group, spread all over the world, connect many world-famous brands more than 4.5 million times a day to their customers. The group’s extensive capabilities, fueled by its ecosystem of experts, go beyond subcontracting and traditional operational processes.
Sitel supports brands at all stages of the customer journey with the EXP + platform, a flexible solution fully available in the cloud, designed to simplify the deployment of an end-to-end customer experience (CX), while improving efficiency , performance and customer satisfaction.
Learn more at http://www.sitel.com/ and contact us on Facebook, Instagram, LinkedIn and Twitter.
–
Post:
Sitel Group recruits customer advisers for an insurance activity in reception of calls.
If you have an excellent level of French, very good interpersonal skills and you want to put your skills at the service of one of the world leaders in customer relations, this opportunity is for you, your missions will be
-
Manage insurance contacts.
-
Follow up on the client portfolio and make additional contract proposals.
-
Retain customers assured.
-
Establish a bond of trust between customers and insurance.
-
Sell insurance products.
–
Required profile :
-
You have an excellent level of French;
-
You have a good sense of argument;
-
Your temperament and interpersonal skills make it easier for you to come into contact with others;
-
Good knowledge of insurance products.
-
Commercial and interpersonal skills in customer management.
-
Knowledge of the insurance industry desirable.
-
Ability to Manage difficult situations and clients
This offer is also open to applicants with specific needs / reduced mobility
–
Address :
1100 Bd El Qods, Sidi Maârouf), Casanearshore Park
<!– –>
–
<!–
Type de contrat :
CDI —>
–
:quality(85)//arc-anglerfish-arc2-prod-infobae.s3.amazonaws.com/public/AUVSNV2CIRC6VE52FT5JXRFT2A "This will be the supersonic plane S-512 that will link London with New York in less than two hours")