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[이코노믹리뷰=박창민 기자] As Shinhan Bank President Jin Ok-dong confirmed his succession in office, it added stability to Shinhan Bank’s organization in the post-corona era.
Shinhan Financial Group held an extraordinary board meeting with the subsidiary management committee (self-inspection committee) at the headquarters in Jung-gu, Seoul on the 17th, and decided to reappoint Chief Executive Jin Ok-dong. Jin’s tenure is two years.
Shinhan Financial said, “If the CEO’s term of office is usually two years for new appointments and one year for consecutive tenures, there is a side that focuses on short-term performance relative to the mid- to long-term strategy. The CEO will have enough time to demonstrate leadership, which will strengthen responsible management centered on the CEO of subsidiaries.”
The reason Shinhan Financial Group has left Jin Haeng Jang as the head of Shinhan Bank, a core bank subsidiary for two more years, is that Jin Haeng, who has led Shinhan Bank stably, is a decisive battle with Jungkook and later, and Big Tech, which is expanding its stride in the financial market. It is from the belief that he is the right person to show’intense’.
The Self-Defense Committee recommended the succession of Chief Executive Jin Ok-dong and evaluated that “they contributed greatly to the creation of the group’s overall performance with a growth strategy focused on high-quality assets even in a difficult business environment such as the prolonged Corona 19 situation, low interest rates, and low growth.”
In addition, the Self-Defense Committee said, “By accelerating digital transformation, Shinhan SOL (Sol) has raised the No. 1 digital platform competitiveness among commercial banks, and recently, through the launch of the Digital Innovation Group, it has promoted an innovative new business that goes beyond the field of the banking industry. In recognition of his achievements, he recommended a succession.”
Jin Haengjang’s management philosophy is that’customer-centered growth’ is always the key to adding continuity to the realization of the group vision of’first-class Shinhan’.
Jin has been emphasizing’customer-centered sales’ and has made changes in various core performance evaluation systems including key performance indicators (KPIs).
As part of this year’s new performance evaluation system, the Value up together evaluation system, as a part of the’Growth Together Evaluation System’ △Changes to the absolute evaluation method of the existing relative evaluation △Reflects customer value growth indicators △More results An example is the introduction of the implementation process evaluation center.
Representatively, the overall branch evaluation system was redesigned from the customer’s point of view. The introduction of the’Stop Sales of Investment Products’ system, which stops sales of branches with a self-assessment score of less than 70 points, is also a decision to strengthen the customer protection system so that employees do not lose tension in complying with the investment product sales procedure.
At the management strategy meeting in the second half of the year, Jin emphasized’the legitimacy of the process’, saying, “True achievements are achieved by the justification of the process, and the justification will eventually improve the quality of performance and create sustainable growth.”
Meanwhile, Jin Ok-dong’s new term in office starts on January 1 of next year. The Shinhan Bank Executive Candidate Recommendation Committee (preliminary cold) verifies the suitability of qualification requirements, and is finally elected through the general shareholders’ meeting and the board of directors.
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