Tribunnews.com Correspondent Report, Richard Susilo from Japan
TRIBUNNEWS.COM, TOKYO – LINE’s Personal Information, a major communication app, was apparently accessible to Chinese contractors without adequate explanation.
“We will consider improvements to explain the handling of personal information in a way that is easier for users to understand.” said LINE officially Wednesday (17/3/2021).
The Personal Information Protection Act stipulates that user consent must be obtained when the transfer of personal information to a foreign country is required, and parent company Z Holdings has a policy of correcting this as the explanation is inadequate.
According to LINE, the application system management was transferred to a Chinese company, but since 2018, Chinese engineers have been storing user names, phone numbers and email addresses on servers in Japan.
In addition to the personal information, which means it is possible to access messages and photos that are exchanged between users.
The company has taken steps to make it inaccessible late last month.
The Personal Information Protection Act stipulates that user consent must be obtained when it is necessary to transfer personal information to a foreign country.
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For this reason, LINE reported to the government’s Personal Information Protection Commission last week that they do not fully explain to users in its personal information guidelines.
The number of LINE users is around 86 million in Japan, and parent company Z Holdings plans to form an internal committee to investigate and improve its service quality again.
Meanwhile, the Indonesian Citizen Business Forum in Japan has just launched a pre-open online shopping at TokoBBB.com which will be used as a shopping place for Indonesian citizens and Japanese people in Japan. Complete information via email: [email protected]
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