Jaguar Cars Now Come with 5-Year Warranty: An Important Step Towards Service Excellence

All Jaguar models, including the all-electric I-PACE and all mild and plug-in hybrids, now come with a 5-year warranty. This is particularly good news for prospective customers, as the standard warranty in the automotive industry is three years. From now on, all new Jaguar cars will have a warranty of five years or up to 150,000 km, whichever comes first. Throughout the warranty period, the British manufacturer undertakes to correct assembly defects and replace defective parts, if they meet the warranty conditions, completely free of charge.

Modern luxury cars and top-level customer service are at the heart of Jaguar Land Rover’s Reimagine strategy. The introduction of a 5-year warranty is an important step towards service excellence. A longer warranty ensures predictability of service and running costs and further reinforces the value of Jaguar’s excellent machines.

Jakub Brodevič, Marketing Manager for Jaguar Land Rover in the Baltic States, says: “By introducing Jaguar’s 5-year warranty across Europe, we demonstrate our commitment to strengthening the quality and reliability of our offer, as well as our focus on excellence in customer service. Our vision for the future of modern luxury is completely customer-centric, and that means peace of mind for everyone who thinks Jaguar.”

Jaguar predicts that the 5-year warranty will have a positive effect on the car’s residual value. That’s good news for customers, as higher residual value ultimately translates into lower lease payments.

Ralf Zulcbach, Senior Project Manager, Autovista Group Consultancy, says: “A longer warranty demonstrates Jaguar’s confidence in the quality and reliability of its cars and has the potential to increase the residual value of these machines by as much as 2%. In addition, we see other benefits as well. For example, costs are better predictable because all or at least most of the car parts have a warranty.”

A five-year warranty combined with the InControl Remote mobile app, which not only makes it easier to get help in the event of a car breakdown, but also includes automatic emergency calls and the ability to communicate with your car from anywhere in the world, will make life much easier for any Jaguar owner.

New Jaguar Care and Jaguar Care+ packages are also on offer. They allow you to take advantage of nice additional benefits, such as free engine oil and filter changes, long-term favorable prices and a range of customized payments (depending on the market).