Izzi, the telecommunications services company owned by Grupo Televisa, announced a adjustment in your internet, telephone and/or video packages for the benefit of its users as part of a repositioning plan to reduce disconnections.
Through an email, the operator informed its users about a increase in the speed of your packets of internet at no extra cost on the bill. “Your Izzi service has been updated! Browse faster and enjoy what you like,” he added.
The above, after registering a decrease of 2.4 percent in the number of income generating units (RGU’s) during the second quarter of the year, going from 3 million 642 thousand 768 to 3 million 556 thousand 189 RGU’s.
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During this period the company’s unique subscribers fell 4.2 percent to one million 433 thousand 998, a figure lower than the one million 496 thousand 458 reported from April to June of last year.
To reverse this situation, Izzi implemented a repositioning plan with the objective of reducing disconnections and the reduction of churn (cancellations), which includes an increase in the browsing speed of some of its internet packages.
With this the company seeks to match and/or improve the offer of its competitors direct Totalplay and Telmex, especially the latter, which at the beginning of June also increased the speed of its internet packages for the residential and business segments.
Izzi is a commercial brand operated by Empresas Cablevisión, SAB de CV. | Special expand
For which packages does the speed increase apply and how are they?
The navigation speed adjustment applies only to the subscribers who signed up after September 29 from 2022 some of the company’s packages in double play (internet + telephony) or triple play (internet + telephony + video) mode.
Thus, depending on the contracted package, the increase in browsing speed goes from 10 to 25 megabytesa change that in turn implies the modification of the name of the product, remaining as follows:
The process of cname change of the originally contracted packages It began on August 19 and the navigation speed update began on August 25, the firm stressed.
However, the application of said change is restricted to initial internet, telephone and/or video services contracted under the Izzi brand, and if you have contracted add-ons that provide a lower delivery of megabytes compared to the new browsing speed, you may request its cancellation at any time.
Wi-Fi router used by operators of fixed internet and telephone services. | Special expand
Izzi’s income falls
Los fixed telecommunications operator revenue recorded a decrease of 5.7 percent in the quarter ended in June of this year, going from 3 million 750 thousand pesos to 3 million 535 thousand pesos.
This fall was attributed by the company to a decrease in revenue from billing of mass services caused by the 2.4 percent decrease in RGU’s, integration, network and voice services, which was offset by an increase in revenue from managed services.
While the operating income before depreciation and amortization and other net expenses of the firm reached one million 259 billion pesos, a decrease of 4 percent compared to the same period of the previous year.
At the same time, the operating profit margin before depreciation and amortization and other Izzi net expenses stood at 35.6 percent, compared to 35 percent reported in the second quarter of 2023.
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