“Iveco” has started offering its “Daily” customers access to new connected services, which will reduce the need to visit maintenance and repair stations in person.
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Using the Iveco customer service center, customers can obtain remote diagnostics of their commercial vehicles and perform wireless software updates, thus maximizing the performance of the car. In other words, users of the new “Iveco Daily” service, instead of going to a car service, now only have to stop, receive the necessary updates and then continue on their way.
“The experts from the Iveco customer service center can also contact the driver directly if they receive information that the vehicle will soon have a problem,” explains Ernests Jakubonis, sales and marketing manager of the Iveco representative office in the Baltic States.
The new “Daily” can also be equipped with an advanced digital assistant “Iveco Driver Pal”, which the driver controls with voice commands. Alexa technology allows the driver to use voice communication with the vehicle and other drivers, as well as access Iveco online services.
In addition to the standard Alexa functions, Iveco Driver Pal offers exclusive MyIveco functions developed together with Amazon Web Services. They allow the driver to check the condition of the vehicle, set up and use the navigation system, ask for help if needed, and ask for advice on driving style to save fuel and travel safely.
