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it gets stuck at the entrance office of the hospital

Some were warned beforehand and came early. Others had no choice but to wait. Thursday June 3, it was the crowd in front of the entrance office of the regional university hospital of Besançon.

“Crowded in the hall”

Patients summoned for hospitalization or to receive outpatient care had to take their pain as a patient. “We arrived at 9 am and there were more than 100 people in the entrance hall”, testifies this Doubienne who accompanied her father. “Waiting times to access consultations have skyrocketed. And we were all crammed into the hall. In times of Covid, it’s still crazy to go through that, especially in the hospital. “

What is happening at CHRU Minjoz? “There has been a change in the system and that is creating bugs,” said this paramedic. “Last Monday was worse, the wait was even longer. “

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Social security and mutual

According to our information, these inconveniences would be the consequence of a modification concerning the collection of data. The entry office is the obligatory passage for patients, apart from emergency room arrivals. This is where the administrative staff collect their social security and complementary health information, before handing out a pocket.

“The hospital advised us yesterday to come an hour before our appointment and we will still be late”, regrets this mother who accompanies her teenage daughter for a consultation. A family for whom this visit to the hospital was a real mission: “We come from Saint-Bresson in Haute-Saône, we have an hour’s drive. “

Contacted at midday, the services of the CHRU were not able to respond to our requests.

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