Several owners of Samsung’s Galaxy Z Fold 6 are reporting that the paint is peeling in some areas. Redditthe examples are multiplying. Which has pushed the manufacturer to react.
Samsung has indeed published a help pageexplaining that third-party products (including chargers) may contribute to the problem.When holding a phone that is being charged with a third-party high-speed charger that is not properly grounded, the current may affect the anodizing (the process that gives a metal surface a decorative, durable, and corrosion-resistant finish), which can cause the paint to slightly delaminate. Please make sure to use official Samsung chargers to avoid these issues.“, explains the company.
Samsung explains that electrical muscle stimulation devices can also impact the smartphone’s paint.When using these EMS products, we recommend that you place the Galaxy device away from you so that it does not touch any part of your body.“, advises Samsung.
Obviously, while it is true that official chargers or chargers built by reputable brands are to be preferred, Samsung’s explanation did not completely convince users, who paid 1949 euros for the foldable smartphone. Note that in the event of repair, you would have to pay.Samsung said it would cost me “as it’s cosmetic”. I have Care+ insurance but I’m not going to use it for this, it’s £139 too much” explains a user of Reddit.
