iPhone 15 Pro Max Overheating Issues: User Complaints and Solutions

KOMPAS.com – A number of iPhone 15 Pro Max users complained that their smartphone overheated when used.

This complaint was submitted via various platforms, including social media X (formerly Twitter) and Apple forums.

One X user with the handle @its_shevi claims that his iPhone 15 Pro Max heats up quickly, even when used for scrolling through social media.

“iPhone 15 Pro Max heats up quickly. I was just browsing social media, and it was as if the smartphone was on fire,” he wrote in a post.

The user then provided a follow-up comment regarding the overheating issue his cellphone was experiencing.

“You think I’m joking, but I’m really serious. Apple must find a solution to this issue as soon as possible,” he said.

“I have often upgraded from one iPhone to a newer iPhone, but I have never experienced an overheating problem like this,” added @its_shevi.

Another user with the handle @GadgetsBoy also experienced the same thing. Due to this excessive heat, he feels that users must use an iPhone case.

“iPhone 15 Pro Max can experience excessive heat, you definitely need a smartphone casing. You don’t have to carry out intensive activities, and the iPhone will get hot. Hopefully your favorite YouTuber will talk about this issue,” he said.

This overheating issue was also experienced by the staff of the Apple news site 9to5Mac, Ian Zelbo. In his post on X, Zelbo said his smartphone was too hot to hold while it was charging.

“My iPhone 15 Pro Max was almost too hot to hold, when it was charging with fast charging technology,” he said.

Zelbo thought that people who experienced the same thing were initially just exaggerating the hot issue of the iPhone 15 Pro Max. However, he admitted that his estimate was wrong, because the hot issue was as bad as people said.

Then, Zelbo provided further observations regarding the issue of overheating for the smartphone he used.

“Interestingly, when held, the left and back sides of the smartphone feel the hottest. This location is parallel to the phone’s logic board (the component that contains the CPU and integrated circuit chips that control phone operations),” wrote Zelbo.

“After passing the battery percentage of 70 percent, the cellphone temperature decreases significantly (still hot but still comfortable to hold). The hottest temperature occurs when the smartphone battery is around 25 to 60 percent,” he continued.

Complaints on Apple forums

Moving on to the Apple forum, it seems that the issue of overheating for the iPhone 15 Pro Max smartphone is also a hot topic.

In a post, a user with the handle @Ruthy-Roo said that the iPhone 15 Pro Max he was using became hot, even when not in use. Therefore, it asked users for suggestions to overcome this heat.

The post received 1,131 “Me Too” reactions, namely reactions that reflect other users also experiencing the same issue. Then, there were 143 replies (replies) to that post.

One of these messages came from a user with the handle @marstatooine, who also experienced a similar issue.

Also read: 5 Tips to prevent your cellphone from overheating in hot weather

“I just bought the iPhone 15 Pro today, and it gets so hot that I can’t hold it for long. Hopefully they resolve this issue,” he wrote.

Responding to these comments, Ruthy-Roo said that the “VoiceOver” accessibility feature was likely the cause. This feature is said to always listen to instructions from the user in the cellphone background.

“I think this feature is what makes my smartphone hot, because after turning off this feature, the temperature of my smartphone is fine,” he answered.

However, a user with the handle @arcane93 said that his smartphone remained hot even though the VoiceOver feature had been disabled.

“I just looked at the accessibility settings, and VoiceOver is already turned off. So to me, that’s not the cause,” said the Apple forum user.

Outside of site

An iPhone running the iOS 17.0.2 operating system (OS) becomes hot when charged with a 65 Watt Gallium Nitrade (GaN) USB PD charger.

According to him, this issue can be overcome by using a 15 Watt USB PD charger, but in exchange, charging speed will be sacrificed.

Smartphones also get hot when used for a long time, for example when switching from one messaging application (chatting) to another, or when accessing Instagram Reels.

In fact, the smartphone uses Wi-Fi connectivity, is not used for playing games, and is not used while charging.

The hot location is located at the bottom of the cellphone’s rear camera. This is also in accordance with the findings of South Korean technology YouTuber, BullsLab.

After conducting benchmarks, BullsLab recorded the thermal camera on the iPhone 15 Plus and iPhone 15 Pro Max. It can be seen that the hottest part of the iPhone 15 Plus is located under the camera, with a temperature of 46.7 degrees Celsius.

The hottest part of the iPhone 15 Pro Max is also located in the same place, with the temperature touching 46.2 degrees Celsius.

So far, Siddiqui has contacted Apple regarding this overheating issue, as quoted by KompasTekno from Android Authority, Wednesday (27/9/2023).

However, he has not received a response from the iPhone maker, so the clear cause of this overheating problem is still unknown.

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2023-09-27 03:00:00
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