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iPhone 14 confuses ski descents with accidents (and alerts emergency services)

The incident detection feature featured on the iPhone 14 continues to wreak havoc on emergency services. Ski resorts are now affected.

Apple will have to once again rework its incident detection functionality. After confusing a roller coaster with a car crash, the iPhone 14 or Apple Watch Series 8 seems to have drawn the ire of ski resorts.

Several resorts, particularly in Utah and Colorado in the United States, have noticed an increase in emergency calls from skiers in these regions. Phone calls often useless as no accident actually occurs.

An ill-advised ski descent

It’s the descent that would really pose a problem. The ski descent would then be considered by the function as an accident. Several alarms would have been triggered by people simply skiing, who would not have noticed that their phone had called 911.

The technology used by Apple for its accident detection system should only report car accidents. In the event of a collision, an alarm sounds on the device and the user must react in less than 20 seconds. If there is no answer, the phone automatically calls 911 and sends them the precise GPS coordinates.

3 to 5 calls a day

Suzie Butterfield, manager of a call center in Utah, told the American media ksl extension receive 3-5 calls a day from Apple devices. None of the calls were of real urgency.

However, the manager indicated that the functionality should not be removed, because accidents can still occur, for example with a skier who would crash into a tree.

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