the debut of iPhone 14 won another controversial chapter in Brazil. After Apple was fined for selling mobile phones without a charger in the country on the eve of the presentation of the new line, some Brazilian consumers who are buying smartphones in the United States they are facing problems.
As new iPhones tend to take a few weeks to officially arrive in Brazil, some users go through the process of exporting the device to ensure a lower price and quick access to new versions. Nonetheless, some of the first consumers to do so found some problems in the activation phase of iPhone 14 and iPhone 14 Pro on the national territory.
According to reports from the Blog make iPhone, some users who bought iPhone 14 line devices overseaswith the intention of using them in Brazil, they are suffer from load bearing blocks. In addition, home appliances purchased overseas presented with an irregular IMEI in the system of the National Telecommunications Agency (Anatel).
The iPhone 14 Pro bought overseas appeared as flawed in Anatel’s systemSource: Blog make iPhone
According to information obtained from technoblogaffects the problem that involves the operators mainly Vivo customers. In contact with the publication, Anatel spoke about the blocked IMEI and stated that the This is an error that has already been corrected. Despite the controversy involving Charger, the iPhone 14 has been homologated in Brazil.
Apple is investigating
Speaking with the journalist Filipe Espósito, from 9to5Maca Apple has confirmed that it is investigating the situation.. However, the company hasn’t provided any further details on the matter so far.
I have spoken to Apple and for now they only say that the situation will be investigated. No more details.
– Filipe Esposito (@filipeesposito) September 22, 2022
A theory of the problem raised by the technoblog is that the flaw would be related to the EID, an identifier used to activate the eSIM, the only way to enable a phone number on the iPhone 14. Apple forever abandoned the chip input on mobiles this year.
While the defect does not affect all users who use an iPhone 14 exported to Brazilthe advice for anyone who has suffered from the problem is contact the operator to try to fix the problem or wait for an official solution from Apple. The iPhone 14 is not yet available for purchase in Brazil, but it has already been listed on Apple’s website with its official prices for the country.
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