With an HDR signal, the image with a higher color range is displayed. Many films and series can now be seen in HDR, which means that they usually look better than the old alternative.
The new Arris VIP5202 receiver from KPN always shows TV channels in HDR mode, regardless of whether a program is tuned to that. It led to complaints the forum from the provider: many customers think that the colors look crazy due to this mode.
Still mandatory
However, after an evaluation period, the company decided not to adjust the policy. Interactive television remains switched on in HDR on the boxes, provided that the television used supports this mode. According to KPN there was also a lot of positive feedback on the adjustment.
Customers who still think they have an ugly television image are advised to adjust the image settings. The support forum describes how you can best do that.
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