The cases of insubordinate passengers do not stop adding and are becoming more intense. The most recent was an American Airlines flight from Tokyo Narita to Dallas that had to be diverted to Seattle because of a passenger. The reason behind the conflict was that his seat charger was not working.
On May 19, American Airlines flight AA60 left Japan without major complications. On board was the passenger Waka Suzuki who flew with her mother to Dallas and then continue to Cancun where they would spend their vacations. At first everything was in order, but around 4 hours into the flight, Waka informed the crew that the seat charger was not working.
The Flight attendants tried to help Suzuki but could not solve the problem. It was then that the passenger began to take an aggressive attitude against the American Airlines crew. Suzuki insisted that they give her a solution and when she was rejected, she started running down the corridor in the direction of the Flight Deck.
Another Purser tried to stop her, however the insubordinate passenger pushed her and stepped on her foot. After that, he continued on his way to the cabin where the Pilots were, and once there he began to knock on the door. Suzuki was trying to draw attention to demand help and resolution to the charging problem for his phone.
Derived from the attitude and insistence of the passenger, the Captain of American Airlines reported on the situation and reported that there was a threat to the aircraft. Therefore, the flight was diverted to the Seattle Airport. As the plane prepared to land, the Flight attendants – with the help of some passengers – held the insubordinate passenger with plastic handcuffs.
Once the American Airlines plane landed in Seattle, Waka Suzuki refused to get off the plane until they were able to get it down. According to an affidavit, the passenger admitted that she had struck one of the Flight attendants. However, she also claims that the Crew spat at her and pushed her to the ground.
Suzuki has joined the list of insubordinate passengers that the FAA registers and that has grown lately. The Japanese woman is now accused of knowingly and intentionally interfering with the work of the crew members. The foregoing, added to the interference with the safety of the flight, will earn the passenger an investigation by the FBI and a probable fine of close to $ 50,000 dollars.