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Instagram couldn’t send the message error: how to fix it

You may have encountered the “Sending Failed” error message while trying to send a direct message on Instagram – here are some methods you can try to fix the problem.

For many years, Instagram has been one of the main social media platforms that people use daily to upload photos and videos for their friends, family and followers to interact with and to keep up to date with everyone else’s content.

The direct messaging feature is one of the most used features of the app as it allows users to communicate, post and have conversations with each other.

However, if you use the DM feature a lot, at some point you may not have been able to send a message and you’ve received the “Send Failed” error message. In May, there were many reports of this issue on social media, with users baffled that their messages didn’t get through.

But is there a way to fix the problem?

Instagram couldn’t send the message error: how to fix it
Unsplash: Nathana Rebouças

Instagram is used by millions around the world.

How to Fix “Error Sending Message” Instagram Error

As with any Instagram error, it can be difficult to determine if the problem is just with your device or with Instagram as a whole. If the problem affects a large number of people, you’re less likely to be able to fix the problem yourself.

To find out if others have problems, you can check Down Detector to determine if there is something wrong with Instagram.

However, if it seems like not many people are having the error, there are a few things you can try to see if it solves the problem.

  • Uninstall and reinstall app — It’s a classic trick, but this can help reset the app and allow you to resend messages.
  • Make sure the Instagram app is up to date — Check the relevant app store on your device to ensure you have the latest version of Instagram.
  • Check your internet connection – As with many technical issues or glitches, it can be a good idea to check to see if there is an issue with your internet connection.

If the problem persists, you can do this report it to Instagram.


If you want to learn more about using Instagram, you can check out our other guides here:

How to Link Your Instagram Account to TikTok | How to See Your First Liked Instagram Post | How to switch Instagram feed to chronological order | How to Reshare a Post in Your Story on Instagram | How to Make Money on Instagram | How to hide likes on Instagram

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