“Inside JPMorgan Chase’s Innovative Branch Network: Flagship Locations in New York and Los Angeles”

With 4,700 branches and 15,000 ATMs, JPMorgen Chase operates the largest branch network in the United States. JPMorganChase is the largest American bank, ahead of Bank of America and Citibank, and undoubtedly also the retail bank with the most interesting branch and ATM concept. Unlike many competitors, Chase has relied on a modern experience design for flagship branches and ATMs for 10 years. ATMs with iPhone UI (invidis report) and branches with LED, video wall and open architecture.

Counseling experiences in New York and Los Angeles

In addition to the flagship branch in New York (2019), Chase has been operating another flagship in Los Angeles since autumn 2021. Directly across from the LA Live sports and entertainment arena and just steps from the Los Angeles Convention Center, the flagship location is one of the largest and most innovative Chase locations in the country.

The branch integrates the latest digital technologies, offers and design elements for customers and employees. These include a new “living room” for local nonprofit events, free use of the tech bar for customers and neighbors, and a modern workspace for employees and ATMs with full digital and mobile capabilities.

Banking crisis: Credit Suisse was great in the branch

Advertisement