This is the third major intervention in the branch network since 2018. Then subsidiary bank Record Bank, the former self-employed network, was completed. At the end of last year, the bank also announced that its own branch network will be halved to 50.
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De Tijd now learned that ING reported during information sessions that the number of independent agents will be reduced from 448 to 200 by the middle of next year. The agents now operate a total of 311 branches.
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The bank has not disclosed how many branches will remain. That is still under study. “At best there are 100 to 150 out of 311,” estimates a well-placed source. “ING has announced that the average number of customers per branch should go from 5,000 to 15,000.” At the end of 2021, the bank announced in its strategic plan ‘Route 2024’ that it wanted to go to a total of 150 to 250 branches. That is about two thirds less in ten years.
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According to ING, the intervention will not affect the number of jobs. More than 800 employees work in the independent offices. According to the newspaper, anyone working in an agency that is disappearing should be able to move to another independent branch.
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