‘Planning is a challenge, every day,’ says Sigi van Duijvenboden, Head of Operations at Vreugdenhil, with offices in Rijswijk and Leiden, among others. ‘Apart from people with the flu, we have a number of long-term sick reports. As a result, the pressure on the other employees is somewhat greater. And absenteeism at the office can be accommodated more easily than with our staff outside the door. After all, we have a number of orders per day that you have to drive away, so the challenge is a bit bigger there.’
