KOMPAS.com – A number of customers IndiHome complained about not being able to make video calls Zoom on Tuesday (13/10/2020) this morning, both on a computer device (PC / desktop) and a mobile application.
Many of these complaints were expressed through the Twitter social network. “What’s the problem zoom? really error“Twitter account @farkhanrsss.
Other IndiHome users who claim to be taking part in lectures or learning distance using Zoom, also complained that the connection suddenly dropped.
Also read: Telkom Ensures IndiHome Network Is Not Disturbed by Broken Sea Cables
@IndiHome What are the problems with zoom? how come it’s an error
– ???????? ‘??????????? (@farkhanrsss) October 13, 2020
@IndiHome Are you angry with the zoom ???????????? can’t enter here ….@zoom_us please help…. pic.twitter.com/BlaxPSAuo7
– Hengky (@hengky_smdmrn) October 13, 2020
Dear Indihome, I’m in school but I zoom out by myself, gr, the connection or is there a problem?
– What the hell (@pandyapubg) October 13, 2020
KompasTekno also tried to make a Zoom call on the IndiHome network, but couldn’t connect.
“You are unable to connect to Zoom. Please check your network connection and try again,” demikian notifikasi yang muncul.
When trying to use the Zoom app on the device smartphone Nor can it. The notification that appears is an unstable network.
Also read: Telkom Promises to Simplify the Terms of Unsubscribing IndiHome
KompasTekno has contacted the Telkom Group as the IndiHome service provider, but has not received a response.
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