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In the shops of Chartres, “we cannot force customers to wear a mask”

“I impose to put the mask on when entering the store,” says Eric Vrain, the owner of the Roche Bobois furniture brand. He himself welcomes his customers with a visor and he even put on a table at the entrance, with the sacrosanct hydroalcoholic gel and disinfectant wipes, some disposable masks. “We encourage them more than strongly to wear one, but we will not get angry and force them to. We have been so economically disturbed, we don’t want to send them away, “said the trader, who said that the 600 m2 of exposure in his store simplified things a lot.

“Before, changing the battery of a watch was done in ten minutes. But we explain and the majority of customers understand”

Hélène Pierrat (Jeweler in Chartres)

Same analysis in Hélène Pierrat’s jewelry. Two prominently affixed stickers indicate the requirement to wear a mask, but estimates that about half of her customers wear one. She and her two employees are equipped with a visor and the cash counter is protected by a rigid plastic wall.

Hydroalcoholic gel, a must

The only thing the jeweler is intractable about is the passage of hands “and wrists,” she says, for customers who want to try a piece of jewelry or a watch. “We then gel-disinfect the items worn. “

The clothing stores of Chartres are struggling to make window shopping again pleasant

Some, which are more difficult to clean, have even been steam blasted. Hélène Pierrat practices forty days for the objects that customers bring in for repair, in particular watches that need a new battery. “Before, it was done in ten minutes. But we explain and the majority of customers understand. “

Deconfinement: in Chartres, the terraces of cafes and restaurants are slowly filling up

Géraldine Sellès

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