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Improving Digital Capabilities, Bank DBS Indonesia Launches DBS MAX QRIS

JAKARTA, Investor.id – Rapid digital developments have also influenced the way corporations and Small and Medium Enterprises (SMEs) operate in various sectors, including the financial and banking sectors. Digital transformation currently plays an important role in meeting the need for services that enable business people to conduct digital transactions.

The results of the third edition of the DBS Digital Readiness survey reveal that in terms of digital progress, SMEs in Singapore are the pacesetters with 72% having a digital transformation strategy, followed by Hong Kong (47%), China (44%), Taiwan (38%), India (25 %) and Indonesia (20%).

After launching This is DBS Digibanking Last month, Bank DBS Indonesia is now strengthening the capabilities of DBS Corporate Banking Digital Solutions by launching the DBS MAX QRIS product, a digital receipt system using Quick Response Indonesia Standard (QRIS) for corporate customers. DBS MAX QRIS presents enhanced technology for the needs of corporate customer billing and reconciliation, which allows transaction processes from buyers to occur automatically. real-time just by scanning to pay (scan and pay).

This launch is an innovation from Digibanking’s This is DBS campaign which provides a seamless experience for corporate and SME customers in running their daily business. By presenting DBS MAX QRIS, Bank DBS Indonesia also supports Bank Indonesia’s directions, plans, and strategies through: Payment System Blueprint 2025 which was launched in 2019.

“As a bank that always innovates and provides the best service for customers, Bank DBS Indonesia presents DBS MAX QRIS through the This is DBS digibanking campaign. DBS MAX QRIS enables corporate customers to digitally generate QRIS codes via the DBS API which has been launched since 2019 – DBS RAPID; gain acceptance real-time for transactions made by the payer through scan and pay DBS QRIS code; receive transaction notifications online real-time through Instant Credit Notification; and download reports that integrate transactions from various channels including QRIS via QRIS-Encore report which can be downloaded via our DBS internet banking, DBS IDEAL. This service is expected to be a solution that facilitates the transaction process and bookkeeping for corporate customers in carrying out their business,” he said Head of Global Transaction Services, PT Bank DBS Indonesia, Jusuf Iwan Rusli in a press release, Wednesday (13/10).

DBS prioritizes integration with customer systems for this DBS MAX QRIS service, so that the digital experience and user journey from users and merchants can be maximized. Therefore the use of the API (Application Programming Interface) which is integrated with the DBS RAPID service as part of the DBS MAX QRIS solution.

To support digital transformation for SMEs, the use of APIs with the terms of transaction agreements between buyers and sellers entering directly into the code line, is expected to become popular among business people throughout Asia.

82% of businesses in Asia Pacific (APAC) see APIs as an important component of their digital strategy for the future. For example, API connectivity with banks is expected to expand over the next 12 months, with 56% of SMEs and 65% of large and mid-market enterprises looking to implement APIs in their banking relationships.

The launch of DBS MAX QRIS is in line with the readiness of corporate customers to adopt digital systems. In particular, in terms of investment in digitizing sales and distribution channels, SMEs in APAC invest twice as much as large and mid-market companies (21% compared to 10%) in technology budgets. In terms of digital support, banks will remain the partner of choice for businesses in APAC. This is to keep pace with innovation fintech and finding the right digital solution, with nearly eight in 10 businesses (85%) citing it as the preferred choice (up from 69% in 2020).

Rachel Chew, Group Head Cash Management Product, Global Transaction Services, DBS, said “Introducing the DBS MAX QRIS service in Indonesia is a testament to our commitment to continue to innovate and expand digital transformation for our corporate customers. With the presence of DBS MAX QRIS, our corporate customers can efficiently manage the process of receiving “Scan and Pay” services from buyers. This makes it easier for customers to continue to operate and receive payments without physical interaction and this is the convenience offered by DBS MAX QRIS.”

Editor : Dawn Widhi ([email protected])

Source: Investor Magazine

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