Immune, notifications blocked by a bug: how to behave

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The reports regarding the functioning of the Immuni app, an important tool for the tracking of infections from Covid-19, installed on iPhones. A problem that has already been reported to the Cupertino giant from which a fix is ​​expected in a short time. In fact, many people report that they do not receive notifications correctly, those that should signal the user a potential risk as they came into contact with a person who subsequently tested positive. Let’s see in detail what it is.

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Immune, iPhone notifications don’t always arrive

However, the problem would also seem to affect many Android devices, but let’s see in detail what is not working. As reported by several users, despite having been granted all the necessary authorizations, the notifications indicating a possible contact with a subject who then tested positive for Covid-19 remain confined within the app itself. This means that in order to learn about them and take the various measures envisaged, it is necessary to access the app directly. This is no small problem considering that users rightly expect a system notification, as is normally the case for all apps.

Added to this are the physiological times that elapse from the moment a person discovers that he is positive for the virus, following a swab, and that in which the positivity is inserted into Immuni. The result is that many people accidentally opened the tracking app and only then discovered the potential risk they were exposed to, often dating back even weeks. In short, a time interval greater than that of precautionary isolation prescribed in these cases. Waiting for the bug to be eliminated therefore, the advice is to manually access the app every day, without waiting for a notification that may never arrive.

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