Home » today » Business » Iliad turns its back on customers: goodbye to “forever?”

Iliad turns its back on customers: goodbye to “forever?”

The telephone operator Iliad is preparing to revolutionize its telephone system, but betraying the promises made to its customers.

Iliad (Adobe Stock)

In the last few years, Iliad it was the manager who attracted the most attention among people, thanks also to the help of numerous and convincing commercials promoting the mobile telephony giant. The thing that subscribers liked most of all was that “forever”, a uniqueness that the other managers have never had and that has ensured that Iliad has a good number of customers.

However, according to the latest news coming directly from the company, something is changing and the condition guaranteed to customers of the “Forever” could be eliminated from its offers. If the rumors are well founded, this factor could be taken as a betrayal by customers, who have seen in Iliad a real alternative of the most noble managers who change their tariff plan every one or two years, creating various inconveniences.

Iliad takes away the “forever”?

This is the question that many of the manager’s customers are asking. In fact, it seems that Iliad has started one remodeling of the tariff plan, in a nutshell: continuous changes to your subscription plans. This would throw a lot of people into panic, as most of them chose Iliad precisely for the “forever” function, without seeing their plan change.

However, the attitude of the telephone operator is still unclear, because if From one part customers had already been advised that in exceptional cases their subscription could be modified, due to technical and economic needs; on the other side Iliad has always specified that “forever” would never be removed from business plans, so it is assumed that the changes could concern other parameters, such as scaling the gig or call minutes, to keep the price the same over time.

READ ALSO >>> The call center scam: Tim Vodafone and WindTre customers affected

If the suspicion of customers should prove to be real and therefore see the “forever” permanently eliminated, Iliad could see many people change managers. What is certain is that there is now a lot of competition in the market, where each telephony giant is competing to bring out an offer that is more advantageous than another, with the hope of bringing as many customers as possible.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.