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Important update today, May 15, 2021 on Iliad and refills. The problems that involved Iliad and credit card payments would all seem to have receded. At this moment we are informed that all the problems encountered by Iliad users who own Mastercard and PostePay would have been definitively resolved. The small but annoying bug of Iliad top-ups with credit card closes today 15 May 2021. Obviously, however, we ask for confirmation from you readers. In the community of our Telegram Channel you can comment and confirm that the problems with Iliad and the card payment are indeed all returned.
The difficulties in concluding the payment were due, as already explained, to the introduction of a new security and verification system called 3D Secure. An update of the Iliad systems made it possible to eliminate all problems. For completeness of information, below you will find the original news of a few weeks ago to which this update refers.
As mentioned, all the comments on the difficulties of charging Iliad by credit card can be found on our Telegram Channel. 4Fan.it is the first Italian Telegram channel dedicated to Iliad and the telco revolution. You can subscribe to the Channel on Telegram and receive updates from this link: https://t.me/iliadnews
Original news of April 19, 2021 published on 4Fan.it
For some hours, Iliad users have been experiencing various anomalies in the recharging of their sim. The reports arrived here on 4Fan.it are really many. For the fourth mobile operator, the problems would be attributable to the new security system 3D Secure of the Mastercard. Problems for recharging the Iliad sim even with the municipality PostePay.
Problems reloading Iliad with 3D Secure
In an attempt to reload their sim users Iliad they find themselves in front of this error message that mentions the card security system called 3D Secure:
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3D Secure is in fact an additional level of security for electronic payments which provides for an additional confirmation in the transaction. The error message with which the official Iliad.it website responds invites you to contact your bank to have the payment pre-authorized for the telephone top-up. However, many users, even after contacting their credit institution, continued to have difficulty in paying for the whole weekend.
Some operators of 177 would have confirmed, this morning, that in fact, given the large amount of reports, it now seems clear that this is a problem on Iliad payment systems. And therefore, the technicians of the telephone company would already be working to solve the problem. Probably already in the next few hours the problem could be solved.
Unable to recharge Iliad with credit card. What to do?
So for the moment the only possible solution is to wait. Obviously the inconvenience is greater for those users who had to have sufficient funds for the renewal of the monthly phone plan. Our advice is obviously to reload, in the meantime, using one of the other methods made available by the manager. It’s possible recharge the Iliad sim, we remember, in many Italian tobacconists and in the different Iliad Corners and in any case, wherever there is an Iliad SimBox. In fact, through the SimBoxes it is not only possible to buy a new sim of Iliad but also to recharge comfortably. As far as we know, card payments via SimBox would not be experiencing any technical difficulties.
The ways to top up without a credit card are therefore different. Here we have summarized them for your comfort.
In the next few hours, new updates on the resolution of this problem. If you want to read the comments of other users and stay up to date on the closure of this problem with credit cards keep following us on the 4Fan.it Telegram Channel …
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