/photo/2021/06/21/whatsapp-image-2021-06-21-at-90-20210621090245.jpeg "Hyundai Santa Fe Owner Writes Open Complaint on FB, Hits Dog, Bumper Repair Waits 4 Months")
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Yosi/Otomotifnet
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Hyundai New Santa Fe 2.5LG Signature wears a beautiful number plate B 1 SFE
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Otomotifnet.com – The problem of aftersales service for car brands that do not respond well to consumers, has occurred again.
This time experienced by car users from South Korea, namely Hyundai, Muhamad Abidin.
The man who is also a former high-ranking official at one of the Japanese motorcycle manufacturers even wrote an unpleasant story that he experienced with his Hyundai Santa Fe Signature on his Facebook wall.
The following is the contents of the complaint addressed to PT Hyundai Motors Indonesia (HMID);
“Hello, Hyundai Motors Indonesia, I need a solution for the availability of spare parts and my Hyundai Santa Fe Signature Insurance Claim Service.
After experiencing the first drama, unit purchases had to wait up to 4 months (April-August), and backed off from 2 months from what was originally promised.
The 2nd problem, since September 2021 I had a “Minor Accident” because I hit a dog crossing the JOR (toll road).
Fortunately the speed from 100km/h has been lowered to 60 km/h, a collision was unavoidable (because the dog actually slowed down/relaxed in the middle).
Amazingly the dog bounced and was able to run again. But the car is a mess.
Isitimewa / M. Abidin
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Wounded AC condenser grille being documented by Abidin .’s team
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