A consumer of the Hyundai Ioniq 5 electric car told of a battery problem that suddenly subsided. At that time, Ashram Shahrivar, who is the owner of the electric car, had problems with his car that could not run because the battery had dropped from 80% to 0%. It is not possible to charge the car either.
Now, the problem with the Hyundai Ioniq 5 electric car from Ashram has been solved. He said the entire battery pack in his car was replaced by Hyundai.
So why does Ashram’s Ioniq 5 battery drain?
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“The problem was yesterday that there was a damaged cell battery in the battery, the voltage was different. So there was one of the battery locks that had a problem,” Ashram told detikcom, Wednesday (10/19/2022 ).
He said Hyundai also didn’t know why the battery cell was damaged. His Hyundai Ioniq 5 car was returned to the Hyundai factory for a replacement battery pack.
“Yesterday they immediately took the car to the factory and immediately replaced all the batteries. So all the batteries were replaced,” he said.
“In the meantime, they are still analyzing the battery I used to take and now I’m using the car again. It’s back to normal,” he said.
The beginning of the problem
The problems with the Ashram’s electric cars began to make themselves felt on Sunday (10/02/2022). When he wanted to use the electric car, the Ashram said that suddenly the car could not move.
“So Thursday I was coming from Jakarta. My car was used for commuting, it was Jakarta-Bandung. Then Thursday I came, they charged me all night, Friday was full, I used it in the afternoon, it’s still safe. I use it. only in Bandung, “Buka Ashram told the timeline when he was contacted by detikcom on Tuesday (11/10/2022).
“Well, Sunday I want to go. My driver had time to wash the car but wash it as usual, it doesn’t matter. 80%, when I turn it back on it’s zero, because I only used it once, at least I used it for about 6km that Friday, so it’s still 80%. That’s why I saw it because it was 0%. I can’t go on, I can’t reverse the car, “he continued. .
The ashram then tried to charge the electric car using the charger installed in his home. But nothing. At first he thought that installing the charger in his home had a problem. But then he took the electric car to the PLN Public Electric Vehicle Charging Station (SPKLU) by towing it. It cannot even be charged at the SPKLU PLN.
Finally, on the same day, the Ashram took the car to a Hyundai dealership in Leuwipanjang, Bandung. The trader immediately investigated.
From the dealership, the Ashram car was then taken directly to the Hyundai factory for a replacement battery pack.
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(rgr / your)
