ㆍProducts purchased at Hyundai Duty Free Shop are tax-exempt and cannot be used or consumed overseas.
It is possible to purchase it under the condition that it be taken out of the country, such as for a gift to an overseas resident. (However, not available for all domestic travel, including Jeju Island)
ㆍCustomers under the age of 14 cannot use the Hyundai Duty Free Online Mall (register as a member, make purchases as a non-member).
ㆍWhen purchasing duty-free products, you must log in with the ID of the person leaving the country before making the purchase.
If the member information and information entered when ordering (nationality, gender, English name on passport, passport number, passport expiration date, etc.) is different from the passport information of the departing person, product delivery is not possible.
ㆍPurchased products must be received at the designated delivery area on the day of departure.
ㆍWhen visiting an offline branch duty-free shop, please carry your passport and an airline ticket (e-ticket) on which accurate departure information can be confirmed.
ㆍAvailable for purchase 90 days prior to departure date.
ㆍCustomers whose departure date has not yet been confirmed or who do not plan to leave the country cannot make a purchase.
ㆍHyundai Duty Free Online Mall is open 24 hours a day, 365 days a year.
ㆍDelivery time may vary due to our circumstances or transportation.
ㆍThe time available for ordering is determined by the departure time for each departure airport.
ㆍThe total purchase limit for Koreans will be abolished from March 18, 2022 (including the purchase amount of both domestic and foreign brands. USD 5,000 until March 17, 2022)
ㆍThe duty-free amount per person upon entry is USD 800 (however, it includes all goods purchased duty-free and all goods purchased overseas)
ㆍThere is no limit to the purchase amount for foreigners.
(However, products produced domestically are not included in the purchase limit)
ㆍThe tax-free amount per person upon entry is USD 800.
(However, it includes all goods purchased tax-free and all goods purchased overseas)
ㆍOn the day of departure, you can receive the product by presenting your exchange voucher, passport, and boarding pass at the designated bonded area (airport and port delivery area) at each departure location.
ㆍAs the pick-up area may be crowded on the day of departure, please arrive at the pick-up area 1 hour before departure.
ㆍTo receive the product, you must accurately enter the flight number and time when ordering. (If you cannot check your flight number when registering departure information, please contact customer service.)
ㆍDuty-free goods are not delivered to your address and can only be picked up at the designated delivery area before boarding the plane/ship. Also, there is no separate storage location.
(Pickup is not possible upon entry.)
ㆍOn the day of departure, please present your passport, airline ticket, and exchange voucher at the Hyundai Duty Free Shop delivery area at each departure location to receive the product after identity verification.
ㆍIf the information entered when ordering (nationality, gender, English name on passport, passport number, passport expiration date, etc.) is different from the passport information of the person leaving the country, delivery of the product is not possible.
ㆍWhen delivering the product, please check the quantity, product name, and condition of the product before signing in the acceptance field. If there is any problem, please report it to the delivery staff immediately.
ㆍHyundai Duty Free Shop Online Mall is not responsible for items after delivery and departure.
ㆍIf printing the exchange voucher is not possible, please send the exchange voucher number in a note or send the exchange voucher via SMS and present it along with your passport and boarding pass.
※ In accordance with the recommendations of the International Civil Aviation Organization (ICAO) to prevent liquid explosives from being brought on board, restrictions on carrying liquids and gels are in effect, so please keep this in mind when purchasing products.
Products with a lithium-ion battery capacity exceeding 160Wh cannot be carried. However, carry-on regulations for lithium-ion batteries differ depending on the airline regulations of each country, so please contact your airline for further details.
※ Items restricted from being carried on board
ㆍLiquids/gels (cosmetics, perfume, red ginseng extract, beverages, toothpaste, hair gel, shampoo, mascara, lipstick, spray, lithium spare batteries, fountain pen, etc.) International Civil Aviation Organization (ICAO) to block liquid explosives from being brought on board In accordance with the recommendation, restrictions are being placed on carrying liquids and gels, so please keep this in mind when purchasing products.
※ In case of leaving the country by direct flight
ㆍWhen packaged in a transparent sealed bag (tamper-evident bag) produced jointly by all duty-free shops, it can be brought in regardless of capacity or quantity.
ㆍIt can be brought in if the receipt issued at the time of purchase at Hyundai Duty Free Online Mall is enclosed or attached in a transparent sealed envelope.
ㆍTransparent sealed bags must be opened after arrival at the final destination, and if there are any signs of being opened or damaged before then, entry is prohibited.
※ When leaving the country via another country
ㆍPlease be sure to check as the purchase of liquid and gel products is restricted depending on the transit/destination destination due to restrictions on carry-on items on airplanes.
ㆍPlease note that if you leave the country for a transit point where liquid or gel products cannot be purchased, we will not be held responsible for any regulated products you purchased.
ㆍWhen transferring, you may have to follow the confiscation procedure for liquids due to different security regulations in the country, so please inquire in advance with the airline you are using.
ㆍBaggage handling is the rule, and new, unused products cannot be brought in unless they are baggage.
ㆍPersonally owned items may be brought in only if they meet the following personal item carry-on conditions.
– Exception 1. When transiting through the United States
: Liquid and gel products in opaque or metal containers are restricted from being brought in. Only products in transparent containers can be purchased.
– Exception 2. If the destination after transit is the U.S. territory, Australian territory, Canada, or the Virgin Islands.
In the above cases, you cannot purchase liquid or gel products.
※ Carry-on conditions for personal items
ㆍTo bring in, you must store the container in a 1 liter transparent zipper bag.
ㆍContents capacity limit: Only 100ml or less per container and 1 liter in total can be brought in.
ㆍTransparent zipper bag size must be approximately 20cm*20cm and the zipper must be closed to be brought in.
ㆍIf the transparent zipper bag is not completely closed, it cannot be brought in.
ㆍOnly one transparent zipper bag of 1 liter or less is allowed per passenger.
ㆍChildren’s food, liquid and gel medicines, etc. can be brought in regardless of capacity as long as you report them to the security inspector in advance.
– Customers can provide their own zipper bags or purchase them at convenience stores within the airport.
※ Abolition of additional liquid search at the boarding gate for America/Australia
ㆍThe additional secondary screening of liquids at the boarding gate for flights to the United States (including US territories such as Saipan) has been abolished. (2014-12-22)
ㆍSecond additional liquid screening at the boarding gate for flights to Australia has been abolished. (2014-12-08)
ㆍCustomers departing for the Americas/Australia are requested to pick up all purchased products, including liquids and gels, directly at the delivery area.
