How to register for the Wasfaty service and how to submit a medication refill request

If you need an easy and fast way to get your medicine, the Wasfaty service is the best solution through it, you can get your medicines without leaving your home with comfort, safety and precision in ‘provide medicines of the Ministry of Health, and you can follow the request step by step, so it is important to know how to register with it and benefit from technological progress and the advanced digital system.

How to register on the Wasfaty platform

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You can save your time and effort and order the recipe that suits you through the platform with a click of a button, but register with it first, and here are the registration steps:

1. Log in to My recipe platform.

2. Click on User Login at the top of the page.

3. Click on New Registration.

4. Enter the required data such as: name, ID number, mobile number, and email.

5. Verify all the data you entered.

6. Click Sign in, then agree to all terms and conditions.

You will receive a text message stating that your account has been activated The next time you log in, you will enter your username, which is your ID / residence number, and the password you created when you registered.

Features and services of the Wasfaty platform

The platform offers many services, including direct communication between the pharmacy, doctor, and health care centers Among the services it provides are:

• The platform is free and you don’t need to pay a subscription, and the delivery service from the pharmacy to your home is also free.

• Able to provide medicines that are scarce or not available in pharmacies.

• There are several pharmacy options Choose the one that suits you, as well as different payment methods.

• Provides a way to use the medicine, and includes instructions given by the specialist doctor.

• The order is given through a message received on your phone, instead of a paper order that can be lost and damaged.

• The platform automatically checks for conflicts in medications given and medical errors, which increases the safety of the patient’s life.

• Provides many useful medical tips.

• Able to refill the prescription through the treating physician.

How to inquire about pharmacies licensed to dispense medication

You can inquire about the pharmacies approved by the Ministry of Health to provide medicines through the platform Just follow the steps below to inquire:

1. Log in to the Wasfaty website.

2. Click on the nearest pharmacy.

3. Click on the search box, and select your area of ​​residence.

4. Specify the type of pharmacy required (if any).

5. Click on Search, a list of approved pharmacies near you will appear, and for each pharmacy you will find details about it.

How to get medicine using the Wasfaty platform

• After you visit one of the health care centers approved by Wasfati, and the doctor examines you.

• The doctor will ask for your ID number and you will receive the order in a letter.

• To order this prescription, go to the nearest licensed pharmacy for my prescription I will give the pharmacist my ID number and prescription number.

• The pharmacist will verify the order and then fill it for you free of charge.

How to submit a prescription refill request

You can refill the medicine within a period not exceeding 3 months from the date the first order was issued You can request a refill by calling customer service and provide them with your order number and personal information, or follow the steps below via the Wasfaty website. :

1. Log in to the Wasfaty website.

2. Click on the electronic services icon.

3. Select a prescription refill, and add your prescription number.

4. Click on Verify Recipe, the site will verify that the recipe exists.

5. A list of existing medications will appear.

6. Select the medicine you want to receive, and click Details.

7. Click on Refund.

8. Choose the delivery method that is right for you.

9. Enter the data required for delivery.

10. Click on Apply.

A pharmacy that fills my prescription

There are about 2,000 pharmacies available on the Wasfaty platform from where you can get your treatment.

• Zahrat Al Rawda Pharmacy.

• Al Dawaa Pharmacy.

• Gulf Pharmacy.

• Pharmaceutical pharmacy.

• Ishraq Pharmacy.

• Kunooz Pharmacy.

• Daryak Pharmacy.

• Medical pharmacy.

Wasfati provides medical support to all government hospitals as well as primary care centres.

How to communicate with the Wasati platform

The Wasfaty platform features an excellent customer service that is available around the clock to answer all questions You can contact them through:

• Their combined number: 920000932.

• Send a message on the official page Twitter.

• Send a message on the official account Instagram.

• You can click on Support and Help on the platform, enter your information and the problem you are having, and click Submit.

• You can also follow their channel YouTube.

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