How to reach Postbank: View contact details

If you have questions, concerns or problems, you can reach Postbank via the hotline. Are you annoyed by long wait times? You can find the contact information here.

As a customer of Post Bank You can take care of your concerns in the branches near you. In many cases, a phone call or email is sufficient. Use the following contact options to reach Postbank.

Here’s how to reach Postbank by phone:

All phone numbers are landline numbers. The standard charges for calls to a German landline will apply. The banking line is open Monday to Saturday from 7:00 a.m. to 10:00 p.m. On Sundays you can reach an employee between 8:00 a.m. and 10:00 p.m. Outside these hours, you can carry out your banking transactions using an automated telephone service.

If you want to send a fax to Postbank, you have three phone numbers. To ensure fast feedback and assistance, Postbank requires you to send us your account and contract numbers as well as your address. The following numbers are available:

You can find different options on the Postbank website Contact forms and email addresseswhich you can use to contact us. You can reach Postbank on topics such as:

You can bring most documents directly to the branch or send them by email. If you want to send a document to Postbank by post, use the following addresses:

If you use your account services primarily on a mobile basis, the Postbank app is ideal. Here you have access to your account and important services. It is also possible to contact Postbank via email. Private buyers write to [email protected]business customers turn to business@postbank.de and corporate customers send their emails to [email protected].