How to get rid of the Red Cross next to your PSN profile – JAPANFM

If you have a red cross next to your PSN profile, there is probably a problem with PlayStation Network, and you will likely see PS4 error np-39225-1 Therefore. Well, we’re here not only to provide a solution to the PS4 np-39225-1 error, but also to get rid of that red PS4 x next to the profile.

Always check if the PSN is down, because when it is back online, the little red X may disappear.

However, if you still see the red cross next to your PSN profile, you can probably still log in, watch YouTube videos, and in some circumstances play multiplayer games, but not all features will work. Particularly social features like friend invitations and group chat. It is likely that you will also appear offline to your friends, even when you are clearly online!

The little red X next to your PS4 profile will cause problems, so try the following steps if you are sure that the PlayStation Network servers are working properly.

PS4 error np-39225-1 Solution – How to get rid of the Red Cross on the PSN profile

1. Hold down your PlayStation button.
2. Go to the PS4 logout.
3. Return to the profile under which you want to log in and log in.
4. Go to a desktop or laptop computer and go to the account section of PlayStation.com.
5. Log in with your email address and password.

Your little red X may now be gone. Otherwise, try to log out again and then log in again.

Let us know if it works, as we hear that this is a solution to the problem of the red cross on PSN profiles for many users. If you’re still unable to connect to PlayStation Network, follow the guide on how to reconnect to PS4 after a PSN crash.

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