Users who find that Snapchat keeping them out of your account might have a hard time fixing the problem. There are several reasons why Snapchat might keep disconnecting a user, but it’s hard to know what the problem might be. This problem seems to arise randomly and we have not found any correlation between those who report it. This is not the first time Snapchat has had problems. In past months, we’ve seen image upload issues, Snapchat scores not updating, and camera errors.
Why does Snapchat keep logging out?
Many users have found Snapchat shutting them down from time to time. Sometimes the app logs people out when the phone’s operating system is updated. However, some users report that they are logging out moments after logging into Snapchat. Some receive a message that there is an error on the server, while others receive no feedback.
Recently, we have seen several users complain about this problem to the Snapchat support Twitter. However, aside from stating that the issue is being investigated, Snapchat has not commented on the matter.
The problem may be with the Snapchat app or the service’s servers. In that case, the only solution is to wait until the problem is resolved by the company. However, there are some fixes to test if Snapchat keeps disconnecting a user:
Log out of all other devices. Remove access to third-party applications.
Although not explicitly stated, Snapchat can log out users if they have logged into their account on too many devices. To solve this problem, simply log out of the application on any other device. Connecting Snapchat to a third-party app can also trigger this behavior. If this is the case, revoke those permissions through the Snapchat settings menu.
Users should also take security precautions in case someone logging into their account causes Snapchat to log out. Change passwords frequently and know which apps are connected to Snapchat.
–
