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how to do it and what is it for

sevilla

Updated:12/18/2020 18:57h

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WhatsApp It has so many options that it is possible that in some cases certain of these are overlooked by many users. And one of them may be power report to users or groups.

Have you received or still receive messages that, regardless of whether they are from a contact in your phonebook or from an unknown number, for any reason, are annoying to you? The reasons can be diverse: that it is an insult / threat, that it contains inappropriate content, that it is a hoax … For those cases it is the Report function. WhatsApp allows you to inform from the application itself in case you consider whether you receive or see conflicting content.

Differences with blocking

It is important differentiate between report and block option, since while the blockade only prevents the user in question from being able to contact us through the application, when WhatsApp is reported initiates an investigation that may end with the expulsion of the user in question from the platform either for breaching the terms and conditions of the application. Furthermore, if several complaints are received from the same user, it is also likely that WhatsApp will choose delete your account. And the same goes for groups.

It should be noted that WhatsApp clarifies that “to guarantee the security and confidentiality of your messages, in most cases, we do not have access to the content of the messages sent and received by WhatsApp and, which limits our ability to verify a report and take measurements”. Therefore, the service can request if it is necessary to share screenshots and any other relevant information with local authorities.

How to report

To report a contact or group from their profile you must follow the next steps:

1º- Open the chat.

2º- Touch the name of the contact or group to open the your profile information.

3º- Swipe to the bottom of the screen and touch Report contact or Report group.

4th- When you report a contact or group, WhatsApp receives the most recent messages you received from that user, as well as information about their recent interactions.

Also, in the case of receiving a message from someone unknown for the first time, you will see the option to report that number directly from the chat.

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