Written in NATIONAL on 4/8/2024 · 03:00 a.m.
Last updated: 4/6/2024 · 11:24 am
In it your card balance of debit or credit There are times when part of your money disappears, some of these charges even happen month after month and if you do the math, it can be a good amount of money and in the end it can be hard blow to your economy.
Even if you don’t believe it, the unacknowledged charges are one of the most common problems faced by credit or debit card usersregardless of many times the financial institution in which you have your accountbut if you detect something strange in the charges you can take some measures.
Firstly, if you identify that your money disappears on your debit card or your account increases in your credit cardyou may be being a victim of unacknowledged charges.
Before going with a government authorityyou can ask an advisor at your bank for help, since according to the CONDUSEFthe bank is obliged to refund your money in the 48 hours later to the report you made. However, the institution must continue with the investigation of said chargewhich can take between 45 and 90 days.
In case of unrecognized charges on your credit or debit card
Remember that the bank will not be able to charge you late payment interest generated by non-payment of the claimed charge or report you to the Credit bureau.
In case of present a problem due to unrecognized charges on your debit or credit cardcome to CONDUSEF, they will be happy to guide you, make your appointment by calling the Contact and Attention Center by Remote Means (CCAMER): 55 53 400 999, or online: www.condusef.gob.mx.
2024-04-08 10:39:13
#Credit #debit #card #unrecognized #charges