Having problems with WhatsApp? These are the ways to contact the system, from your mobile or from your computer.
WhatsApp is still one of the best instant messaging applications of the moment and, despite having spent years innovating its platform and optimizing its application to offer users a better service, it is not free from possible system failures.
So, despite being a very functional application, at some point you may need it contact whatsapp to resolve a problem or concern. If that’s the case for you, I am all possible ways. Join us!
All the ways to contact WhatsApp
Contact WhatsApp via the mobile application
One of the most common forms of contact whatsapp it is through its mobile application and you can do it from Android or iOS.
In case you are unable to log into your account directly, you can contact WhatsApp from the third party account and request help. These are the steps to follow:
- to open Whatsapp from Android to iOS.
- Tap the 3 dots shown at the top right and then the option “Settings”.
- Go to option “Help” and touch “Contact us”.
Enter the “Settings” of WhatsApp and contact the system from your mobile
- Next, you will see a box with the following question, “Tell us how we can help you? Briefly describe the problem you are having and tap on the option “TO SAY” located at the bottom right.
- Whatsapp will show the common problems among usersand if your problem is in the list, you just have to tap on the option and in a few seconds it will show a possible solution. Otherwise, tap “Send my question to WhatsApp support”.
Describe the problem and send it to technical support
- A conversation will automatically be created, showing relevant information such as case number and some pointers you need to follow.
WhatsApp reply with your case number
Contact WhatsApp through the website
If you have a problem with WhatsApp and you need a more personalized solution, it is possible contact whatsapp through its official website from your computer.
- Go to the site of contact whatsapp.
- Once you are in his portal you will be able to see many ways to contact him. technical support. It works for both Whatsapp messenger how WhatsApp Business.
- If you have an idea for WhatsApp or have physical limitations and want to let the company know that it should improve some options, choose the option “WhatsApp accessibility and support for assistive technologies”.
Official WhatsApp support portal
- If your problem is due to access, incompatibility or some other type of problem, tap the option WhatsApp messaging support.
- Once this option is selected, the system will display a simple form to fill out. Enter your account number, email, indicate how you use WhatsApp and add a short description of the problem. When finished, click “Next step”.
Enter your personal details and describe the problem to continue
- Below you can see the common problems among users, just as they are shown on mobile devices. If your problem is in the ok list, click otherwise “Send question”. Now you just have to wait for technical support to contact you via the e-mail.
If you do not find a solution to your problem in the options, click on “Submit question”
Contact WhatsApp with a postal letter
Send a written letter to WhatsApp support for help
Send one postal card It is also a possible alternative when contact whatsapp. This method is mostly used if you want to send something more official.
In any case this is the address: WhatsApp Inc. / 1601 Willow Road / Menlo Park, California / 94025 / United States of America.
Keep in mind that if you are going to do it write a letter You must do this in English and detail your request or suggestion as much as possible. Add your personal data, contact number associated with the system and email.
And if you’ve ever had problems with WhatsApp or encountered a crash in the messaging app, you might find a solution with these guides.
