Having problems with WhatsApp? These are the ways to contact the system, from your mobile or from your computer.
WhatsApp is still one of the best instant messaging apps around, and while it has spent years innovating its platform and optimizing its app to provide better service to users, it is not free from possible system failures.
So, although it is a very functional application, at some point it may be necessary contact whatsapp to resolve a problem or concern. If that’s the case for you, I am all possible ways. Join us!
All the ways to contact WhatsApp
Contact WhatsApp via the mobile app
One of the most common forms of contact whatsapp it’s via its mobile app and you can do it from Android or iOS.
In case you are unable to log into your account directly, you can contact WhatsApp from the third party account and ask for help. Here are the steps to follow:
- To open Whatsapp from Android or iOS.
- Tap the 3 dots displayed at the top right and then the option “Settings”.
- Go to option “Support worker” and press “Contact us”.
Access the “Settings” of WhatsApp and contact the system from your mobile
- Then you will see a box with the following question, “Tell us how we can help you? Briefly describe the problem you are having and tap on the option “NEXT” located at the bottom right.
- Whatsapp will show the common problems among users, and if your problem is in the list, you will just have to tap on the option and within seconds a possible solution will appear. If not, press “Send my question to WhatsApp support”.
Describe the problem and send it to technical support
- A conversation will automatically be created, displaying relevant information such as file number and some guidelines to follow.
WhatsApp reply with your file number
Contact WhatsApp through the website
If you have a problem with whatsapp and you need a more personalized solution, it is possible contact whatsapp through its official website from your computer.
- Go to the WhatsApp contacts website.
- Once on his portal, you will be able to see many ways to contact him. support technique. it works for both Whatsapp messenger as for whatsapp business.
- If you have an idea for WhatsApp or if you have physical limitations and want to let the company know that it should improve some options, choose the option “WhatsApp accessibility and support for assistive technologies”.
Official WhatsApp support portal
- If your problem is due to connection, incompatibility or some other type of problem, tap the option WhatsApp messaging support.
- Once selected, the system will display a simple form to fill out. Enter your account number, email, indicate how you use WhatsApp and add a brief description of the problem. When you’re done, click “The next step”.
Enter your personal details and describe the problem to continue
- Below you can see the common problems among users, just as they appear on mobile devices. If your problem is in the ok list, click otherwise “Send a question”. Now all you have to do is wait for technical support to contact you via the e-mail.
If you can’t find a solution to your problem from the options, click “Submit question”
Contact WhatsApp with a postal letter
Send a written letter to WhatsApp support for assistance
Send one Postcard It is also a possible alternative when contact whatsapp. This method is mainly used if you want to send something more official.
Anyway, here’s the address: WhatsApp Inc. / 1601 Willow Road / Menlo Park, CA / 94025 / United States of America.
Keep in mind that if you go write a letter You must do this in English and provide as much detail as possible about your request or suggestion. Add your personal data, contact number associated with the system and email.
And if you’ve ever had a problem with WhatsApp or encountered a crash in the messaging app, you can find a solution with these guides.
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