As reported through a press release, for those who opt for the platform my argentinathey must enter from the sections My Documents or My health at the link “Learn more about the Covid-19 vaccination certificate” then “Report a bug”.
In the second case, anyone who wants to use the web must enter www.argentina.gob.arand go to the footer of the page, where they will have to press the link of “Citizen Attention”.
In all cases, the complaint is sent to each provincial team to look into the complaint. Then, it is checked with the documentation (DNI, physical certificate of vaccination, vaccination certificate and daily vaccination forms) e the bug is fixed.
Meanwhile, the resolution times vary in relation to the duration of the entire circuit until verified with vaccinationsince the recorded data comes from the jurisdiction records.
So far they have been closed My Argentina 9,282 claims tickets which are from citizens of all over the country and are awaiting resolution 15,798 tickets.