by Niels Saelens
published on Monday, February 5, 2024 at 4:46 PM •
4 min read
The payment processor Worldline and the banking federation Febelin warn against scammers who allegedly contact you in the name of Card Stop. They try to convince their victims that suspicious transactions have been detected on their bank account. “Never go into that. They are trying to steal your data,” the two organizations warn.
Do you want to stay informed of everything that is happening in the financial world? Niels Saelens, a journalist with a passion for finance, follows everything closely. Through this link you can subscribe to his daily newsletter.
Context: Phishing remains a huge plague in our country.
- This is a fraud technique in which criminals pretend to be an employee of a reliable institution, such as the government or a bank. In this way they try to steal your personal and financial information.
In the news: According to Febelfin and Wordline, more and more people have recently been called by a number that starts with ’04’.
- “The voice on the other end of the line claims to be a Card Stop employee and informs that suspicious transactions have been detected on a bank account,” the banking federation warns. “In reality, this is a fraudulent call that does not come from Card Stop but from scammers.”
- Once they get someone on the phone, they try to convince that person that they have detected suspicious transactions on their account. “Through some clever manipulation techniques, fraudsters ask victims to perform an unusual action – such as downloading an application on their mobile phone – in order to gain access to their personal data,” it said.
What should you pay attention to? Wordline and Febelfin provide some tips to avoid becoming a victim of such fraud techniques.
- Card Stop will never proactively call cardholders to notify them of fraudulent transactions. Therefore, do not accept calls requesting action on behalf of Card Stop. “These are fraudulent calls intended to obtain personal information. Hang up immediately!” said Wordline.
- Never provide your PIN or other bank codes by telephone, email, text message or social media. Worldline, the manager of Card Stop, or banks will never ask for this type of information.
Also this: However, if Worldline itself detects suspicious transactions with a card, the ‘Fraud Prevention’ service will contact the cardholder directly
- “If it concerns a credit card, we send a letter, text message or app notification – depending on what has been agreed with the bank – to the card holder. You are always asked to call back to a standard telephone number (02/205.85.85) that is known and can be verified by the recipient. There is never a link or URL in the messages, but there is a personal code that the card holder must enter by telephone to block the card or cards in question,” Wordline said. The newspapaer know.
- If there is suspicion of fraud on a debit card, Worldine will preventively block the card. “This way we can prevent money from being taken from the account. We then contact the card holder to check whether our suspicion is correct,” it said. “If everything is in order, the card will be unblocked immediately. We never refer to Card Stop, only to Worldline, and never ask us to provide any data whatsoever.”
What if you have fallen into a trap? Do the following:
- Block your card immediately by calling Card Stop on 078 170 170.
- Contact your bank.
- Change your codes.
- File a complaint with the police.
2024-02-05 15:46:14
#fraud #Card #Stop #avoid #falling #trap
