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How ICT grew into a ‘many-headed monster’ and a ‘torture chamber’ in The Hague | Financial

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Total computer chaos at the Tax and Customs Administration

AMSTERDAM – In the ‘torture chamber of The Hague’ one state secretary after another bit his teeth on the ICT of the tax authorities. Officials fear major implementation problems now that the tax authorities have to pay out billions in compensation for the savings tax. How could this problem with 900 computer systems arise?

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