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How customers still receive their purchase

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No money and the shopping cart is full? For many people this is a particularly unpleasant situation at the checkout. But it doesn’t have to be that way.

We’ve all been there: You’re standing at the supermarket checkout with a full shopping cart and you realize to your horror that you can’t pay. Maybe you left your wallet at home, your card is broken or your cell phone is dead – you can’t pay for your purchase. How should you behave in such a situation?

Behavioral tips for shopping: What to do if you can’t pay at the checkout?

If your debit card fails and you don’t have any cash on hand, the first step is to stay calm. Many people find themselves in this situation every day, so this is not an isolated case and the employees are aware of it. If you can’t pay for your purchase, you have to leave it at the checkout.

According to “Chip”, depending on the supermarket and the situation, it is often possible to quickly drive to the nearest ATM, to the car or, if nearby, home to get some money. You can then pay for your purchases and take them with you. If it is not possible to return in the foreseeable future, the employees will put the purchases back on the shelf. However, a brief apology for the inconvenience caused is appropriate.

What should you do if you don’t have any money after filling up your car?

However, things are a little different at gas stations. Once the tank is full, there is no turning back. In most cases, you have to leave a deposit at the cash register. Often, your ID card is enough for this. Then you can drive to the nearest ATM and get money.

If customers notice at the checkout that they have no money or debit card with them, they should first stay calm. © IMAGO, Volker Speckenwirth/ IMAGO, Geisser/ Collage: echo24.de

A little more complicated, but still doable: petrol stations can also issue an invoice or authorize direct debit for the amount due. It is always advisable to have a small amount of money in your wallet or with you as an emergency reserve.

This text was created with the help of artificial intelligence.

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