The low temperature of hot water, the lack of lighting in the stairwell or insufficient lighting near the residential building, the need for patching are among the top calls from citizens for the first quarter of 2023 to the 115 service. Deputy Minister of Housing and Communal Services Vitaly SMIRNOV.
According to him, the number of applications received in January-March 2023 exceeded 1 million, which is about 5% less than the number of applications received in the same period in 2022.
Vitaly Smirnov clarifies that not every signal from residents is a complaint. Thus, approximately 40% of the number of applications received are related to consultations or suggestions from the population.
