Honeymoon of Apple Vision Pro Buyers Over as Some Return $3,500 Headsets

Apple Vision Pro Buyers Express Disappointment, Returning Headsets Within 14 Days

Apple Vision Pro buyers have expressed their disillusionment with the product, leading to a surge in return requests in recent days. This trend, largely visible on social media platforms, brings attention to the discomfort experienced by users of the $3,500 headsets, the convenience of the 14-day return policy, and the need for improvement in comfort and functionality.

Comfort Concerns and User Experiences

Apple Vision Pro owners, such as Parker Ortolani, have cited discomfort as a primary reason for returning the device in the limited 14-day window. Ortolani, in a noteworthy post, described the headset as “way too uncomfortable to wear,” highlighting concerns regarding its weight and strap design.

Unwieldiness and eye strain have been common complaints, as users found the headset both expensive and uncomfortable. The weight, design, and fit of smart glasses and headsets often have varied impacts, with some individuals experiencing slipping devices, inadequate light blocking, frequent headaches, and eye strain due to low nose bridges or ill-fitting sizes.

Functionality and Productivity Challenges

The Vision Pro’s lack of productivity and limited compatibility with certain tasks or software has also disappointed users. Issues such as dizziness when looking at Figma screens, lack of relevance to specific job requirements, and coding experiences causing headaches have been reported. Some buyers failed to foresee sufficient justification for the Vision Pro’s price tag, finding it unappealing in terms of entertainment and gaming.

Carter Gibson, a senior manager at Google, highlighted the importance of fine details and productivity potential. Frustrations with multitasking, the lack of support for certain file types, and the perceived energy drain when creating content on the Vision Pro raised concerns about the practicality of the device in various work scenarios.

Feedback and Future Prospects

While vocal early adopters vocalizing their intention to return the device indicate dissatisfaction, it remains to be seen how their feedback will impact the Vision Pro’s future development and success. Amidst the criticism, many users expressed their eagerness to give a second-generation Vision Pro a chance, possessive of hope for improvements in comfort and usability. However, some users indicated that the absence of a standout feature or comfort hindered their enthusiasm for the device.

As this subset of users shares their experiences on social media, the true scale and impact of the disillusionment remains uncertain. The current return rate and Apple’s internal expectations for the Vision Pro are yet to emerge, making it challenging to assess the significance attached to these early adopters’ reviews.